Instructions on cancellation
In the following, you will
receive instructions on the prerequisites and consequences of the
statutory right of withdrawal for order purchases for consumers.
Consumers are i.e. any individual acting for purposes which are wholly
or mainly outside those individual's trade, business, craft or
profession. Orders that can be attributed to a commercial, self-employed
or freelance activity do not have a statutory right of cancellation.
Consumers have a 14 days right to cancel.
Right to cancel
You
have the right to cancel this contract within 14 days without giving
any reason. The cancellation period will expire after 14 days from the
day on which you acquire, or a third party other than the carrier and
indicated by you acquires, physical possession of the last good.
To
exercise the right to cancel, you must inform us (Rocket Commerce GmbH,
Oberhafenstrasse 1, 20097 Hamburg, Germany (ATTENTION: NO RETURN
ADDRESS), service@nunido.co.uk, Phone: 0208 068 87 69) of your decision
to cancel this contract by a clear statement (e.g. a letter sent by
post, fax or e-mail). You may use the attached model cancellation form,
but it is not obligatory.
To meet the cancellation deadline, it
is sufficient for you to send your communication concerning your
exercise of the right of cancel before the cancellation period has
expired.
Effects of cancellation
If you cancel this
contract, we will reimburse to you all payments received from you,
including the costs of delivery (except for the supplementary costs
arising if you chose a type of delivery other than delivery other than
the least expensive type of standard delivery offered by us), without
undue delay and in any event not later than 14 days from the day on
which we are informed about your decision to withdraw from this
contract. We will make the reimbursement using the same means of payment
as you used for the initial transaction, unless you have expressly
agreed otherwise; in any event, you will not incur any fees as a result
of such reimbursement. We may withhold reimbursement until we have
received the goods back or you have supplied evidence of having sent
back the goods, whichever is the earliest.
You shall send back
the goods or hand them over to Rocket Commerce GmbH (Nartenstrasse 20,
21079, Hamburg, Germany), without undue delay and in any event not later
than 14 days from the day on which you communicate your cancellation
from this contract to us. The deadline is met if you send back the goods
before the period of 14 days has expired.
You will be responsible for the costs of returning the goods to us.
You
are only liable for any diminished value of the goods resulting from
the handling other than what is necessary to establish the nature,
characteristics and functioning of the goods.
The right to cancel does not exist for the following contracts:
* Contracts for the supply of goods that are made to the consumer’s specifications or are clearly personalised.
* Contracts for the supply of goods which are liable to deteriorate or expire rapidly.
*
Contracts for the supply of sealed goods which are not suitable for
return due to health protection or hygiene reasons and were unsealed
after delivery.
Model cancellation form
(If you want to cancel the contract, please fill out the form below and send it back to us.)
— To Rocket Commerce GmbH, Oberhafenstrasse 1, Hamburg, Germany, service@nunido.co.uk
—
I / We(*) hereby give notice that I /We(*) cancel my/our (*) contract
of sale of the following goods (*)/for the supply of the following
service(*)
— Ordered on (*) / received on (*)
— Name of consumer(s)
— Address of consumer(s)
— Signature of consumer(s) (only if this for is notified on paper)
— Date
(*) Delete as appropriate